Shipping Policy

Effective Date: 02-02-2026

ALIGN BIOSCIENCES (“ALIGN BIOSCIENCES,” “we,” “our,” or “us”) ships orders in a controlled and responsible manner to maintain product integrity and meet professional expectations. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed after payment confirmation and order acceptance. Processing times may vary depending on product availability, order volume, and verification requirements. Order confirmation does not guarantee immediate dispatch. ALIGN BIOSCIENCES reserves the right to delay or cancel orders if additional review is required.

Shipping Methods

Orders are shipped using trusted logistics providers selected to support reliable handling and delivery. Shipping options, costs, and estimated delivery timelines are displayed at checkout and may vary by destination within Canada.

Shipping Timeframes

Delivery timeframes are estimates only and are not guaranteed. Actual delivery times may be affected by factors beyond ALIGN BIOSCIENCES’ control, including carrier delays, weather conditions, or other logistical factors. ALIGN BIOSCIENCES is not responsible for delays caused by third-party carriers or external circumstances.

Shipping Availability

Shipping is available within Canada only. ALIGN BIOSCIENCES does not offer international shipping at this time.

Free Shipping

Free shipping may be offered on qualifying orders over a specified order value within Canada. Eligibility and terms are displayed at checkout and may change without notice.

Order Tracking

Tracking information is provided when available after dispatch. Tracking updates are managed by the shipping carrier and may not reflect real-time status immediately.

Risk of Loss

Risk of loss and responsibility for the shipment transfer to the customer upon dispatch, unless otherwise required by applicable law.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. ALIGN BIOSCIENCES is not responsible for delivery issues resulting from incorrect or incomplete addresses.

Damaged or Lost Shipments

If an order arrives damaged or is lost in transit, customers should contact ALIGN BIOSCIENCES promptly with relevant order details. Claims may be subject to carrier investigation and resolution timelines.

Contact Information

ALIGN BIOSCIENCES
Toronto, Canada
Email: info@alignpeptides.com