Refund Policy

Effective Date: 02-02-2026

ALIGN BIOSCIENCES (“ALIGN BIOSCIENCES,” “we,” “our,” or “us”) operates as a precision biosciences research brand. Due to the nature of research products, returns are strictly limited. This Return Policy explains the circumstances under which a return may be considered.

No General Returns or Refunds

All sales are final. ALIGN BIOSCIENCES does not offer refunds or accept returns once an order has been processed or dispatched, except in cases where products arrive damaged or incorrect.

Damaged or Incorrect Orders

If an order arrives damaged or incorrect, customers must notify ALIGN BIOSCIENCES within a reasonable timeframe after delivery. Supporting documentation, including photographs and order details, may be required to review the claim.

If the claim is approved, ALIGN BIOSCIENCES may, at its discretion:

• Provide a replacement product, or

• Offer an appropriate resolution based on the specific circumstances

Unauthorized returns will not be accepted.

Non-Returnable Items

Products intended for research use are non-returnable once delivered unless confirmed to be damaged or incorrect upon receipt. Opened, used, altered, or tampered products are not eligible for return under any circumstances.

Payment Considerations

In cases where a resolution involves reimbursement, it will be processed through the original payment method where possible. Processing timelines may vary depending on the payment provider. For cryptocurrency transactions, any approved reimbursement is subject to applicable network conditions and processing limitations.

Policy Changes

ALIGN BIOSCIENCES reserves the right to update this Return Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

For return-related inquiries, please contact:

ALIGN BIOSCIENCES
Toronto, Canada
Email: info@alignpeptides.com